Terms and Conditions

vntg.studio™ vintage shop online store regulations

GENERAL PROVISIONS.
ELECTRONIC SERVICES IN THE ONLINE STORE.
TERMS AND CONDITIONS FOR CONCLUDING A SALES AGREEMENT.
METHODS AND DEADLINES FOR PRODUCT PAYMENT.
COST, METHODS, AND DEADLINE FOR PRODUCT DELIVERY.
COMPLAINTS.
OUT-OF-COURT METHODS FOR HANDLING COMPLAINTS AND PURSUING CLAIMS, AND RULES FOR ACCESSING THESE PROCEDURES.
RIGHT OF WITHDRAWAL FROM THE AGREEMENT.
PERSONAL DATA PROTECTION.
TERMINATION OF THE SERVICE AGREEMENT AND AMENDMENT OF THE REGULATIONS.
PROVISIONS CONCERNING CUSTOMERS WHO ARE NOT CONSUMERS.
LICENSE.
FINAL PROVISIONS.

Attachments:

1. Sample withdrawal form for a distance contract

The vntg.studio™ vintage shop online store upholds Consumer rights. Consumers cannot waive their rights granted by the Consumer Rights Act. Contract provisions less favorable to the Consumer than the provisions of the Consumer Rights Act are void and replaced by the provisions of the Consumer Rights Act. The provisions of these Regulations do not exclude or limit any Consumer rights under mandatorily applicable law, and any doubts should be interpreted in favor of the Consumer. In the event of any unintentional inconsistency between the provisions of these Regulations and the above-mentioned regulations, these regulations shall prevail, and the Seller shall apply them.

GENERAL PROVISIONS
1. The Online Store, available at https://vntg.studio, is operated by Real World Assets with its registered office in Warsaw, Hoża 86/410 Warsaw 00-682, entered into the National Court Register by the Real World Assets Simple Joint-Stock Company National Court Register under KRS number: 0001087639, REGON: 527798174, NIP: 7011189772, share capital of PLN 1000.00 fully paid up, email address: club.vntg.studio@gmail.com, contact phone number: +48 507132568 (charge as for a standard call - according to the price list of the relevant operator).
2. Using the Online Store requires the end device and ICT system used by the Customer to meet the Technical Requirements.
3. These Regulations are addressed to both Consumers and non-Consumers using the Online Store, Electronic Services, or concluding Sales Agreements (with the exception of section XI of the Regulations, which is addressed exclusively to Customers who are not Consumers).
4. Acceptance of the Regulations is voluntary but necessary to create an Account and/or to place an Order by the Customer.
5. The information presented in the Online Store constitutes an invitation to conclude a contract within the meaning of Article 71 of the Civil Code, addressed by the Seller to Customers, and not an offer within the meaning of the Civil Code.
6. Whenever the following terms written in capital letters are used later in the Regulations, they should be understood as defined below, unless the context of their use clearly indicates otherwise:
  - PRICE — the gross amount (including tax) in Polish zlotys or other currency due to the Seller for the Product in accordance with the concluded agreement. The price does not include delivery costs, unless the terms of the Promotion applied by the Online Store state otherwise.
  - BUSINESS DAY — one day from Monday to Friday, excluding public holidays.
  - PASSWORD — an alphanumeric string of characters, necessary for authorization when accessing the Account, specified by the Customer when creating the Account. The Customer is obliged to keep the Password confidential (not to disclose it to any third parties). The Seller provides the Customer with multiple opportunities to change the Password.
  - CUSTOMER - (1) a natural person; or acting through an authorized person (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants legal capacity; having full legal capacity. If the Customer is a natural person with limited legal capacity, they undertake to obtain legally effective consent from their legal representative to conclude a Service Agreement/Sales Agreement and to present such consent at the Seller's request, whereby, as a rule, Sales Agreements concluded within the Online Store are agreements commonly concluded in minor, everyday matters.
  - CIVIL CODE — the Civil Code Act of April 23, 1964 (Journal of Laws of 2014, item 121 as amended).
  - CONSUMER — a natural person performing a legal act with an entrepreneur not directly related to their business or professional activity, or a natural person concluding an agreement directly related to their business activity, if the content of this agreement indicates that it does not have a professional character for them, resulting in particular from the subject of their business activity, made available pursuant to the provisions on the Central Register and Information on Economic Activity.
  - ACCOUNT — an Electronic Service, identified by an individual name (Login) and Password provided by the Customer, a collection of resources in the Seller's ICT system, allowing the Customer to use additional functionalities/services. The Customer gains access to the Account using the Login and Password. The Customer logs into their Account after registering in the Online Store. The Account allows for saving and storing information about the Customer's address details for shipping Products, tracking Order status, accessing Order history, and other services provided by the Seller.
  - BASKET — a service available to every Customer using the Online Store, consisting of enabling them to place an Order for one or more Products, enter discount codes allowing for price reduction under separate agreements/regulations, display a summary of the Price of individual Products and all Products together (including possible shipping costs), display the estimated delivery time of Products. The Basket collects offers for concluding a Sales Agreement made by the Customer, i.e., within one Order, more than one offer for concluding a Sales Agreement can be made.
  - LOGIN — the Customer's email address provided within the Online Store during Account creation.
  - NEWSLETTER — an Electronic Service that allows all Customers using it to receive periodic information from the Seller, in particular about Products, the Online Store, including news and promotions, to the email address or phone number provided by the Customer, with the Customer's explicit consent. The rules for providing Newsletter services by the Seller are set out in separate regulations available within the Online Store.
  - GOODS — movable property available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller, for a Price. All Products presented in the Online Store are brand new.
  - PROMOTIONS — special sales or service conditions, regulated on the terms expressed within the Online Store, proposed by the Seller for a specified period, which the Customer may use on the terms specified therein, such as a reduction in Price or shipping costs.
  - REGULATIONS/SERVICE AGREEMENT — this document defining the rules for concluding Sales Agreements and the rules for providing and using services made available by the Seller via the Online Store to Customers. The Regulations define the rights and obligations of the Customer and the Seller. In the scope of services provided electronically, these Regulations are the regulations referred to in Article 8 of the Act of July 18, 2002, on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended).
  - ONLINE STORE — a platform enabling Customers to place Orders and the Seller to provide services, operated by the Seller, consisting of a set of interconnected websites, available at the internet address: https://vntg.studio.
  - SELLER – Rafał Przyborowski/Real World Assets, address: Hoża 86/410 Warsaw 00-682, NIP: 7011189772, REGON: 527798174, email address: club.vntg.studio@gmail.com, contact phone number: 507132568 (charge as for a standard call - according to the price list of the relevant operator).
  - CONTENT/CONTENTS — textual, graphic, or multimedia elements (e.g., Product information, Product photos, promotional videos, descriptions, comments), including works within the meaning of the copyright and related rights act, and images of natural persons, which are disseminated within the Online Store by the Seller, the Seller's contractors, the Customer, or another person using the Online Store, respectively.
  - SALES AGREEMENT — a sales agreement within the meaning of the provisions of the Civil Code, concerning the sale of Goods by the Seller to the Customer for a Price increased by any additional fees, including shipping costs, the terms of which are specified, in particular, in the Regulations. The Sales Agreement is concluded between the Customer and the Seller using means of distance communication, after the Seller accepts the Order on the terms specified in these Regulations. The Sales Agreement specifies, in particular, the Goods, their main characteristics, Price, shipping costs, and other important terms. Each Good is the subject of a separate Sales Agreement.
  - ELECTRONIC SERVICE — the provision of services by electronic means within the meaning of the Act of July 18, 2002, on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended), by the Seller to the Customer via the Online Store, in accordance with the Service Agreement. To the extent that services are provided by entities cooperating with the Seller, relevant provisions regarding the rules for using these services are found in the regulations concerning the provision of services by these entities.
  - CONSUMER RIGHTS ACT — the Act of May 30, 2014, on consumer rights (Journal of Laws 2014, item 827 as amended).
  - TECHNICAL REQUIREMENTS — minimum technical requirements that must be met for cooperation with the ICT system used by the Seller, including the conclusion of a Service Agreement or a Sales Agreement, i.e.: (1) a computer, laptop, or other multimedia device with Internet access; (2) access to email; (3) an internet browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Microsoft Edge version 124.x and higher, Opera version 12.0 and higher, Google Chrome version 23.0 and higher, Safari version 5.0 and higher; (4) recommended minimum screen resolution: 1280x720; (5) the ability to enable Cookies and Javascript support in the web browser; (6) an active email address.
  - ORDER — a declaration of will by the Customer expressing a direct intention to conclude a Sales Agreement or a distance service agreement, made using means of distance communication, specifying the Product for which the Customer makes an offer to conclude an agreement and the Customer's data necessary for the possible conclusion and execution of the agreement. Each Product Order will be treated as an independent offer by the Customer to conclude an agreement. Acceptance of the Order means the conclusion of the agreement.
  - DIGITAL SERVICE — a service allowing the Customer to create, process, store or access data in digital form, share data in digital form that has been uploaded or created by the consumer or other users of this service, as well as other forms of interaction using data in digital form.
  - DIGITAL CONTENT — data produced and delivered in digital form.
  - GOODS WITH DIGITAL ELEMENTS — goods containing Digital Content or a Digital Service or connected to them in such a way that the lack of Digital Content or a Digital Service would prevent their proper functioning.
  - PRODUCT – Goods, Digital Content, Digital Service, or Goods with digital elements that are offered on the Seller's Website.
ELECTRONIC SERVICES IN THE ONLINE STORE
1. The Seller provides the following free Electronic Services to Customers via the Online Store:
  - creation and maintenance of an Account,
  - enabling Customers to place Orders and conclude Sales Agreements, on the terms specified in the Regulations;
  - presenting Customers with advertising content tailored to their interests;
  - enabling Customers to use the Basket service;
  - enabling browsing of Content placed within the Online Store;
  - Newsletter.
2. Additionally, for Customers who have created an Account, the Seller provides the following free services via the Online Store:
  - maintaining the Customer's session after they log in to the Account,
  - storing and making the Order history available to the Customer via the Account.
3. Using the Account is possible after the Customer completes the following steps:
  - filling out the registration form and accepting the provisions of the Regulations,
  - clicking the "Register" button.
4. The Service Agreement is concluded upon the Customer receiving confirmation of the conclusion of the Service Agreement sent by the Seller to the email address provided by the Customer during registration. The Account is provided free of charge for an indefinite period. The Customer may at any time and without giving a reason, delete the Account by sending a request to the Seller, in particular via email to: club.vntg.studio@gmail.com or in writing to the address: Hoża 86/410 Warszawa 00-682. Creating an Account is not required to place an Order in the Online Store. The Seller may introduce such a restriction within the functionalities of the Online Store, in particular due to the connection of a given Product or type of Products with services provided within the Account.
5. Using the Basket begins when the Customer adds the first Product to the Basket.
6. The Basket is provided free of charge and is temporary, ending when an Order is placed through it or when the Customer ceases to place an Order through it earlier. The Basket remembers information about the Products selected by the Customer even after the browser session ends, including after logging out, for a period not longer than 7 days, but does not guarantee the availability of the selected Products to enable placing an Order at a later date.
7. The Customer is obliged, in particular, to:
  - provide only true, current, and all necessary Customer data in the forms available within the Online Store;
  - immediately update the data, including personal data, provided by the Customer to the Seller in connection with the conclusion of the Service Agreement or Sales Agreement, in particular to the extent necessary for their proper performance; the Customer can change the data entered during Account creation at any time using the options available within the Account;
  - use the services and functionalities provided by the Seller in a way that does not disrupt the operation of the Seller and the Online Store;
  - use the services and functionalities provided by the Seller in a manner consistent with legal provisions, the provisions of the Regulations, and generally accepted customs and principles of social coexistence;
  - use the services and functionalities provided by the Seller in a way that is not burdensome for other Customers and for the Seller;
  - pay the Price and other costs agreed upon by the Customer and the Seller in full and on time;
  - collect Products ordered using the cash-on-delivery method and those that are the subject of a Reservation in a timely manner;
  - not to provide or transmit Content that is prohibited by law within the Online Store, in particular Content that infringes the proprietary copyrights of third parties or their personal rights;
  - cooperate with the Seller, to a reasonable extent and using the least burdensome technical means, to determine whether any non-compliance of the Digital Content or Digital Service with the contract results from the characteristics of the Customer's digital environment.
  - not to undertake actions such as:
    - sending or placing unsolicited commercial information in the Online Store or placing any Content that violates legal provisions (prohibition of placing unlawful content);
    - undertaking IT activities or any other activities aimed at gaining possession of information not intended for the Customer, including data of other Customers, or interfering with the rules or technical aspects of the operation of the Online Store, Application, and payment processing;
    - unauthorized modification of Content provided by the Seller, in particular Prices or Product descriptions provided within the Online Store.
8. Complaints related to the provision of Electronic Services can be submitted, for example:
  - in writing to the address: Hoża 86/410 Warszawa 00-682;
  - electronically via email to the address: club.vntg.studio@gmail.com.
9. It is recommended that the Customer provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity; (2) the Customer's request; and (3) contact details of the person submitting the complaint — this will facilitate and expedite the consideration of the complaint by the Seller. The requirements given in the preceding sentence are in the form of a recommendation and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
10. The Seller will respond to the complaint promptly, no later than 14 days from the date of its submission, in accordance with Article 7a, paragraph 1 of the Act, unless a different deadline results from legal provisions or separate regulations.
TERMS AND CONDITIONS FOR CONCLUDING A SALES AGREEMENT
1. The main features of service provision, including the subject of the service and the method of communication with the Customer, are specified on the Product page or in another manner appropriate for the given Product, within the Online Store.
2. The Seller enables placing Orders for Products in the Online Store;
3. The conclusion of a Sales Agreement, an agreement for the delivery of Digital Content or Digital Services or Goods with digital elements between the Customer and the Seller takes place after the Customer has placed an Order.
4. The Seller enables the Customer to place an Order via the Online Store in the following sequential manner:
  - The Customer adds the selected Product(s) to the Cart and then proceeds to the order form.
  - A Customer with an Account confirms the validity of the data necessary for the conclusion and execution of the Sales Agreement (in the case of Goods) or an agreement for the delivery of Digital Content or Digital Services or Goods with digital elements in the order form. A User who does not have an Account must independently fill in the order form with their data necessary for the conclusion and execution of the Sales Agreement or an agreement for the delivery of Digital Content, Digital Services or Goods with digital elements. In every case, providing outdated or false Customer data may prevent the execution of the agreement. In the order form, the Customer must provide the following Customer data: first name and last name, address (street, house/apartment number, postal code, city, country), email address, contact phone number, and data regarding the Sales Agreement or an agreement for the delivery of Digital Content, Digital Services or Content with digital elements: Product(s), place and method of Product delivery, payment method, and information as to whether the purchase is of a professional nature for the Customer, resulting in particular from the subject of their business activity, made available under the provisions of the Central Registration and Information on Business. In the case of Customers who are not Consumers, it is also necessary to provide the company name, and if they have requested a VAT invoice in the form, also the NIP number (Tax Identification Number).
  - The Customer selects one of the delivery methods provided by the Seller.
  - The Customer selects the method of payment for the Price and any other total costs of the Sales Agreement specified in the order form.
  - The Customer sends the Order to the Seller (places an offer) using the functionality provided for this purpose in the Online Store ("Order and pay"). In the case of a Customer who does not have an Account and has not previously accepted the Regulations, acceptance of the Regulations is required.
  - During the order placement, until clicking the "Order and pay" button, the Customer has the opportunity to independently correct the entered data within the "Cart" panel by adding or removing an item from the Cart. Removing a given item may automatically also remove another item from the Cart due to the direct relationship between the Products.
  - depending on the chosen payment method, the Customer may be redirected to the pages of an external payment service provider to make the payment.
5. In response to the Order, the Seller immediately sends an automated message to the Customer's email address provided for this purpose, confirming receipt of the Order and the start of its verification.
6. After verifying the Order, without undue delay, the Seller sends a message to the Customer at the provided email address with:
  - confirmation of acceptance of one or more individual offers for Products placed within the Order and confirmation of the conclusion of the Sales Agreement or an agreement for the delivery of Digital Content, Digital Services or Goods with digital elements (acceptance of the Order for the Products/Digital Content/Digital Services/Goods with digital elements indicated in the message); or
  - information about the non-acceptance of all offers for Products placed within the Order, in particular for reasons indicated in point IV sec. 5-7 below (lack of payment) or due to non-receipt of the shipment.
7. The Sales Agreement/agreement for the delivery of Digital Services, Digital Content or Goods with digital elements is concluded at the moment of confirming the offer(s), i.e., sending the message referred to in sec. 6 pt. 1 above to the Customer concerning the Products indicated therein.
8. The Seller sends the Customer a confirmation of the terms of the Agreement to the email address provided by the Customer.
9. In the event that the offers placed within the Order cannot be accepted, the Seller will inform the Customer about this at the email address provided by the Customer. In the situation referred to above, the agreement is not concluded, and the Seller immediately, no later than within 14 days, refunds the payments made by the Customer, to the extent that the agreement was not concluded. The provisions of point VIII sec. 6 of the Regulations apply accordingly.
10. The Seller may inform the Customer about the Order status, in particular by sending messages to the email address provided by the Customer, SMS, or by phone.
11. The Seller strives to ensure Product availability and contract fulfillment. In case of inability to fulfill the service and in other situations specified by law, relevant provisions of the Civil Code and the Consumer Rights Act may apply.
12. The total value of the Order includes the Price, shipping costs, and any other costs of optional paid services chosen by the Customer. The Seller may set a minimum Order value threshold for which Product shipping is free. The Customer is informed of the total price including taxes of the Product being the subject of the Order, as well as delivery costs (including transport fees, delivery, and postal services) and other costs, and if the amount of these fees cannot be determined – of the obligation to pay them, during the Order placement, including at the moment the Customer expresses the will to be bound by the Agreement.
13. Promotions valid in the Online Store are not cumulative, unless the Promotion provisions explicitly state otherwise.
14. The Seller reserves the right to provide the Customer with additional Digital Service options, as well as to improve their parameters, without additional charges. The exercise of the right described in the first sentence, as well as the cessation of providing such made available Digital Services, does not require a change of contract, the Customer's consent, and does not entitle the Customer to terminate the contract. The Seller will inform the Customer about the availability of additional service options and the improvement of their parameters.
METHODS AND DEADLINES FOR PRODUCT PAYMENT
1. The Seller provides the Customer with various payment methods for the concluded Agreement, subject to the provision of point X sec. 5.
2. Available current payment methods are specified in the Online Store in the "Delivery time and costs" tab and on each Product subpage, including at the moment the Customer expresses the will to be bound by the Agreement. Available payment methods may depend on the delivery method or Product chosen by the Customer. Available payment methods may change when placing several Orders simultaneously, especially due to the Products included in them.
3. The Seller may allow the Customer to personally collect Products at a place designated by the Seller.
4. Settlements of electronic payments and credit card transactions are carried out according to the Customer's choice through authorized services.
5. If the Seller does not receive payment from a Customer who chose upfront payment, i.e., bank transfer, electronic payment, or credit card payment, the Seller may contact the Customer to remind them about the payment, including by sending an email.
6. Non-payment:
  - in the case of electronic payment or credit card payment – within 24 hours of placing the Order;
  - in the case of bank transfer payment – within 3 days of placing the Order, will result in the non-acceptance of the offer placed by the Customer within the Order. The Customer may also cancel the Order without consequences until receiving a message about the Order being sent, by contacting the Seller at the indicated phone number or email address, which does not prejudice their right to withdraw from the contract. If payment is made by bank transfer after the deadline referred to in point 2) above, the Seller will refund the payment to the bank account from which it was made.
7. If the Customer chooses cash on delivery upon receipt of the shipment, the Customer is obliged to make the payment. Refusal to accept the Product, despite setting an additional appropriate deadline, is a condition for terminating the Agreement. The Customer may also cancel the Order within the specified period without incurring consequences, which does not prejudice their right to withdraw from the contract.
8. If the Customer chose upfront payment and made it, non-receipt of the Product within the specified period constitutes a condition for terminating the Agreement – in such a situation, the Seller will refund the payment made by the Customer immediately upon receipt of the Product.
9. The entity providing online payment services for fast transfers is PayPro S.A.
10. Available payment methods: Payment cards (Visa, Mastercard).
COST, METHODS AND DELIVERY DATE OF THE PRODUCT
1. Product delivery is available in the territory of the Republic of Poland.
2. Product delivery to the Customer is paid, unless the Sales Agreement states otherwise. Currently available methods and costs of Product delivery are indicated to the Customer in the "Delivery time and costs" tab in the Online Store and on each Product subpage, including at the moment the Customer expresses the will to be bound by the Agreement.
3. Available delivery methods may depend on the payment method or Product chosen by the Customer. Available delivery methods may change when placing several Orders simultaneously, especially due to the Products included in them.
4. The total waiting time for the Customer to receive the Product (delivery time) consists of the time for the Seller to prepare the Order for shipment and the time for the carrier to deliver the Product.
5. The delivery period for the Product to the Customer is up to 14 Working Days, unless a different period is specified in the description of a given Product or during the Order placement, provided that the start of the period is counted from the day of:
  - crediting the Seller's bank account or settlement account – in the case of the Customer choosing payment by bank transfer, electronic payments or credit card,
  - conclusion of the Sales Agreement – in the case of the Customer choosing cash on delivery payment.
COMPLAINTS
1. The basis and scope of the Seller's liability towards the Consumer, if the sold Product is not in conformity with the contract, are defined in the provisions of the Consumer Rights Act in Chapters 5a. and 5b. In the event that the Customer is not a Consumer, the basis and scope of the Seller's liability towards such a Customer are defined in the provisions of the Civil Code Act, in particular in Article 556 et seq. of the Civil Code.
2. Products presented in the Online Store may be covered by a manufacturer's or distributor's warranty. Detailed warranty conditions and its duration are then provided in the warranty card issued by the guarantor and attached to the Product.
3. The Seller is obliged to deliver the Product to the Consumer in accordance with the contract. The Seller is obliged to deliver the Product to a Customer who is not a Consumer free from defects.
4. A complaint may be submitted by the Customer, for example, in writing to the address: Hoża 86/410 Warsaw 00-682. If the complaint concerns a Product, it is usually advisable to deliver it to the Seller together with the complaint, to enable the Seller to examine the Product. Details regarding the methods of free delivery of the Product by the Customer to the Seller in connection with the complaint are available within the Online Store in the "Delivery time and costs" tab.
5. The provisions contained in sections 6 – 19 below apply only to the sale of Products by the Seller to Consumers.
6. If the Product is not in conformity with the contract, the Consumer may demand its repair or replacement.
7. The Seller may carry out a replacement when the Consumer demands repair, or the Seller may carry out a repair when the Consumer demands replacement, if bringing the Product into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs for the Seller. If repair and replacement are impossible or would require excessive costs for the Seller, he may refuse to bring the Product into conformity with the contract.
8. The Seller shall repair or replace within a reasonable time from the moment the Seller was informed by the Consumer about the lack of conformity with the contract, and without undue inconvenience to the Consumer, taking into account the specifics of the Product and the purpose for which the Consumer acquired it. The costs of repair or replacement, including in particular the costs of postal charges, transport, labor, and materials, shall be borne by the Seller.
9. The Consumer shall make the Product subject to repair or replacement available to the Seller. The Seller shall collect the Product from the Consumer at its own expense.
10. If the Product was installed before the lack of conformity of the Product with the contract became apparent, the Seller shall dismantle the Product and reinstall it after repair or replacement or have these activities carried out at its own expense.
11. The Consumer is not obliged to pay for normal use of a Product that was subsequently replaced.
12. If the Product is not in conformity with the contract, the Consumer may submit a statement of price reduction or withdrawal from the contract when:
  - The Seller refused to bring the Product into conformity with the contract in accordance with sec. 7 above;
  - The Seller failed to bring the Product into conformity with the contract in accordance with sec. 8 -10 above;
  - the lack of conformity of the Product with the contract still exists, despite the Seller having attempted to bring the Product into conformity with the contract;
  - the lack of conformity of the Product with the contract is significant enough to justify a price reduction or withdrawal from the contract without prior recourse to the remedies specified in Article 43d of the Consumer Rights Act;
  - from the Seller's statement or circumstances, it clearly results that he will not bring the Product into conformity with the contract within a reasonable time or without undue inconvenience to the Consumer.
13. The reduced price must remain in such proportion to the price resulting from the contract as the value of the Product not in conformity with the contract bears to the value of the Product in conformity with the contract.
14. The Seller shall refund to the Consumer amounts due as a result of exercising the right to a price reduction immediately, no later than within 14 days from the date of receipt of the Consumer's statement of price reduction.
15. The Consumer may not withdraw from the contract if the lack of conformity of the Product with the contract is insignificant.
16. If the lack of conformity with the contract concerns only some of the Products delivered under the contract, the Consumer may withdraw from the contract only in relation to those Products, and also in relation to other Products purchased by the Consumer together with the non-conforming Products, if it cannot reasonably be expected that the Consumer would agree to keep only the conforming Products.
17. In the event of withdrawal from the contract, the Consumer shall immediately return the Product to the Seller at the Seller's expense. The Seller shall refund the price to the Consumer immediately, no later than within 14 days from the date of receipt of the Product or proof of its return.
18. The Seller shall refund the price using the same payment method as used by the Consumer, unless the Consumer has expressly agreed to a different refund method that does not entail any costs for them.
19. The Seller is liable for any lack of conformity of the Product with the contract existing at the time of its delivery and revealed within two years from that time, unless the Product's useful life, specified by the Seller, is longer. It is presumed that any lack of conformity of the Product with the contract which becomes apparent within two years from the time of delivery of the Product existed at the time of its delivery, unless proven otherwise or if this presumption is incompatible with the nature of the Product or the nature of the lack of conformity of the Product with the contract.
20. The provisions contained in sections 21 – 29 below apply exclusively to the supply of Digital Services, Digital Content, and goods that serve solely as a carrier of Digital Content.
21. If the Digital Content or Digital Service is not in conformity with the contract, the Consumer may demand that it be brought into conformity with the contract.
22. The Seller may refuse to bring the Digital Content or Digital Service into conformity with the contract if bringing the Digital Content or Digital Service into conformity with the contract is impossible or would require excessive costs for the Seller.
23. The Seller shall bring the Digital Content or Digital Service into conformity with the contract within a reasonable time from the moment the Seller was informed by the Consumer about the lack of conformity with the contract, and without undue inconvenience to the Consumer, taking into account their nature and the purpose for which they are used. The costs of bringing the Digital Content or Digital Service into conformity with the contract shall be borne by the Seller.
24. If the Digital Content or Digital Service is not in conformity with the contract, the Consumer may submit a statement of price reduction or withdrawal from the contract when:
  - bringing the Digital Content or Digital Service into conformity with the contract is impossible or requires excessive costs in accordance with Article 43m(2) and (3) of the Consumer Rights Act;
  - The Seller failed to bring the Digital Content or Digital Service into conformity with the contract in accordance with section 23 above;
  - the lack of conformity of the Digital Content or Digital Service with the contract still exists, despite the Seller having attempted to bring the Digital Content or Digital Service into conformity with the contract;
  - the lack of conformity of the Digital Content or Digital Service with the contract is significant enough to justify a price reduction or withdrawal from the contract without prior recourse to the remedy specified in Article 43m of the Consumer Rights Act;
  - from the Seller's statement or circumstances, it clearly results that he will not bring the Digital Content or Digital Service into conformity with the contract within a reasonable time or without undue inconvenience to the Consumer.
25. The reduced price must be proportionate to the price specified in the contract, in the same way that the value of the Digital Content or Digital Service that is non-compliant with the contract relates to the value of the Digital Content or Digital Service that is compliant with the contract. If the contract stipulates that the Digital Content or Digital Service is provided in parts or continuously, the reduction in price should take into account the time during which the Digital Content or Digital Service remained non-compliant with the contract.
26. A Consumer cannot withdraw from the contract if the Digital Content or Digital Service is provided in exchange for a price, and the non-conformity of the Digital Content or Digital Service with the contract is insignificant.
27. The Seller is liable for any lack of conformity of Digital Content or a Digital Service supplied once or in parts, which existed at the time of their supply and became apparent within two years from that time. It is presumed that any lack of conformity of Digital Content or a Digital Service with the contract, which became apparent within one year from the time of supply of the Digital Content or Digital Service, existed at the time of their supply.
28. The Seller is liable for any lack of conformity of Digital Content or a Digital Service supplied continuously, which occurred or became apparent during the period in which they were to be supplied according to the contract. It is presumed that any lack of conformity of Digital Content or a Digital Service with the contract occurred during that period if it became apparent during that period.
29. The presumptions specified in paragraphs 27 and 28 do not apply if:
  - the Consumer's digital environment is not compatible with the technical requirements about which the Seller informed them clearly and understandably before concluding the contract;
  - the Consumer, having been informed clearly and understandably before concluding the contract about the obligation to cooperate with the Seller, to a reasonable extent and using the least burdensome technical means, to determine whether the lack of conformity of the Digital Content or Digital Service with the contract in due time results from the characteristics of the Consumer's digital environment, fails to fulfill this obligation.
30. It is recommended that the Customer includes the following in the complaint description:
  - information and circumstances regarding the subject of the complaint, in particular the scope of non-conformity with the contract;
  - a demand for how to bring the Product, Digital Service or Digital Content into conformity with the contract or a statement on price reduction or withdrawal from the contract; and
  - contact details of the complainant – this will facilitate and speed up the processing of the complaint by the Seller. The requirements given in the preceding sentence are merely recommendations and do not affect the effectiveness of complaints submitted without the recommended complaint description.
31. The Seller will respond to the Customer's complaint without undue delay, no later than within 14 days from the date of its receipt. If the Customer has requested a replacement of the item or removal of the defect, or has made a statement on price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 days from the date of its receipt, it is considered that the request has been deemed justified.
32. If, for the Seller to respond to the Customer's complaint or to exercise the Customer's rights arising from the provisions contained in this point, it is necessary to deliver the Product to the Seller, the Customer will be obliged to deliver the Product at the Seller's expense to Hoża 86/410 Warszawa 00-682. Details regarding the methods provided by the Seller for the Customer to deliver the Product to the Seller free of charge can be found in the "Contact" tab of the Online Store. However, if, due to the type of defect, the type of Product, or its installation method, delivery of the Product by the Customer would be impossible or excessively difficult, the Customer may be asked to make the Product available to the Seller, after prior agreement on the date, at the location where the Product is located.
33. The provisions contained in paragraphs 34 – 36 below apply only to the sale of Products to Customers who are not Consumers.
34. If the sold Product has a defect, the Customer may:
  - submit a statement on price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without excessive inconvenience to the Customer replaces the defective Product with a defect-free one or removes such a defect. The reduced price should be in such proportion to the price resulting from the agreement as the value of the Product with the defect bears to the value of the Product without the defect. The Customer cannot withdraw from the agreement if the defect of the Product is insignificant;
  - demand the replacement of the Product with a defect-free one or the removal of the defect. The Seller is obliged to replace the defective Product with a defect-free one or remove the defect within a reasonable time without excessive inconvenience to the Customer.
35. Instead of the defect removal proposed by the Seller, the Customer may demand the replacement of the Product with a defect-free one, or instead of replacing the Product, demand the removal of the defect, unless bringing the Product into conformity with the contract in the manner chosen by the Customer is impossible or would incur excessive costs compared to the method proposed by the Seller. When assessing the excessiveness of costs, the value of a defect-free Product, the type and significance of the detected defect are taken into account, as well as the inconveniences that another method of satisfaction would cause the Customer.
36. The Seller is liable under warranty if a physical defect is found before two years from the date the Product was delivered to the Customer. A claim for removal of a defect or replacement of the Product with a defect-free one expires after one year from the date the defect was found, however, in the case of an Order placed by a Consumer, the limitation period cannot end before the end of the period referred to in the first sentence.
OUT-OF-COURT METHODS OF COMPLAINT RESOLUTION AND CLAIM PURSUIT AND RULES OF ACCESS TO THESE PROCEDURES
1. The use of out-of-court methods for resolving complaints and pursuing claims is voluntary. The following provisions are for informational purposes and do not constitute an obligation for the Seller to use out-of-court dispute resolution methods. The Seller's statement of consent or refusal to participate in the proceedings for out-of-court resolution of consumer disputes is submitted by the Seller on paper or other durable medium if, as a result of a complaint lodged by the Consumer, the dispute has not been resolved.
2. Detailed information regarding the possibility for a Customer who is a Consumer to use out-of-court methods of complaint resolution and claim pursuit, as well as the rules of access to these procedures, are available at the offices and on the websites of municipal (district) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection, and at the following internet addresses of the Office of Competition and Consumer Protection:
4. A Customer who is a Consumer has the following exemplary options for using out-of-court methods of complaint resolution and claim pursuit:
  - The Customer is entitled to apply to a permanent amicable consumer court operating at the Trade Inspection for the resolution of a dispute arising from a concluded Sales Agreement.
  - The Customer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with Article 36 of the Act of December 15, 2000, on the Trade Inspection (Journal of Laws 2001 No. 4, item 25, as amended), with a request to initiate mediation proceedings for out-of-court dispute resolution between the Customer and the Seller.
  - The Customer can obtain free assistance in resolving a dispute between the Customer and the Seller, also by using the free assistance of a municipal (district) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g., Federation of Consumers, Association of Polish Consumers).
  - The Customer can submit a complaint via the ODR online platform: http://ec.europa.eu/consumers/odr/. The ODR platform also provides a source of information on forms of out-of-court dispute resolution that may arise between entrepreneurs and Consumers.
RIGHT OF WITHDRAWAL FROM THE AGREEMENT
1. A Consumer who has entered into a distance contract may withdraw from it without giving any reason and without incurring any costs other than those provided for by law, within 14 days from the date referred to in paragraph 4 below (hereinafter also referred to as "Statutory Right of Withdrawal").
2. To meet the deadline, it is sufficient for the Consumer to submit a statement to the Seller before its expiry. The Consumer may submit any unambiguous statement informing of their withdrawal from the Sales Agreement. A statement of withdrawal from the Sales Agreement may be submitted, for example:
  - in writing to the address: Hoża 86/410 Warszawa 00-682;
  - in electronic form via e-mail to the address: club.vntg.studio@gmail.com;
  - using the withdrawal form, which is Appendix No. 1 to these Regulations.
3. The Consumer may use the sample withdrawal form, but this is not mandatory.
4. The period for withdrawal from the Agreement begins from the day the Consumer or a third party indicated by them, other than the carrier, takes possession of the Product, and in the case of an Agreement which:
  - covers many Products delivered separately, in batches or in parts – from taking possession of the last Product, batch or part, or
  - involves regular delivery of Products for a definite period — from taking possession of the first of the Products;
5. In the event of withdrawal from a distance contract, the contract is considered null and void.
6. The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the contract, refund to the Consumer all payments made by them, including the costs of Product delivery (with the exception of additional costs resulting from the Consumer's choice of a delivery method other than the cheapest standard delivery method available in the Online Store).
7. In the event the Consumer exercises their Statutory Right of Withdrawal, the Seller shall refund the payments made by the Consumer using the same payment method as used by the Consumer, unless the Consumer has expressly agreed to a different refund method that does not incur any costs for them. If the refund cannot be made using the same payment method as used by the Consumer because the Seller no longer supports that particular payment method, the Seller shall make the refund using a payment method that most closely matches the characteristics of the payment method previously used by the Consumer. If the Seller has not offered to collect the Product from the Consumer themselves, they may withhold the refund of payments received from the Consumer until they have received the Product back or until the Consumer has provided proof of its return, whichever occurs first. If the refund is to be made to the Consumer's bank account, the Seller will refund the payment to the bank account indicated by the Consumer (e.g., in the withdrawal form), and if the Consumer does not indicate a bank account for the refund, the Seller will refund the payment to the bank account used by the Consumer to make the payment in connection with the contract from which they are withdrawing.
8. The Consumer is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller to collect it immediately, no later than within 14 days from the day on which they withdrew from the Sales Agreement, unless the Seller has offered to collect the Product themselves. To meet the deadline, it is sufficient to send the Product back before its expiry. The Consumer may return the Product to the address: Hoża 86/410 Warszawa 00-682. Please include, if possible, proof of purchase of the Product or a printed electronic proof of purchase of the Product.
9. In the event of withdrawal from a contract for the supply of Digital Content or a Digital Service, the Consumer is obliged to cease using this Digital Content or Digital Service and making them available to third parties.
10. 10. In the event the Consumer exercises the Statutory right of withdrawal, the Consumer shall be liable for any decrease in the value of the Product resulting from its use beyond what is necessary to establish the nature, characteristics, and functioning of the Product. The Consumer's liability may include, in particular, the inability to reintroduce the Product to sale as a full-value Product, as well as the costs of restoring the Product to a condition allowing its reintroduction to sale within the Online Store, including the costs of examining the Product by a specialist and the costs of removing defects found as a result of such examination (to the extent that these defects result from the Consumer's use of the Product in a manner exceeding what is necessary to establish its nature, characteristics, and functioning).
11. The Consumer only bears the direct costs of returning the Product.
12. The right to withdraw from a distance contract, as referred to in paragraph 1 above, does not apply to the Consumer in cases indicated in the provisions of the Consumer Rights Act, in particular with regard to contracts:
  - for the provision of services for which the Consumer is obliged to pay the price, if the Seller has fully performed the service with the explicit and prior consent of the Consumer, who was informed before the commencement of the service that after the performance of the service by the Seller, they would lose the right to withdraw from the contract, and acknowledged this;
  - in which the subject of performance is a Product delivered in a sealed package, which cannot be returned after opening due to health protection or hygiene reasons, if the package was opened after delivery;
  - in which the subject of performance are Products that, after delivery, due to their nature, become inseparably connected with other items;
  - in which the Consumer explicitly requested that the Seller come to them for urgent repair or maintenance; if the Seller additionally provides services other than those requested by the Consumer, or delivers Products other than spare parts necessary for repair or maintenance, the Consumer has the right to withdraw from the contract with regard to additional services or goods;
  - for the supply of Digital Content not supplied on a tangible medium, for which the Consumer is obliged to pay the price, if the Seller began the performance with the explicit and prior consent of the Consumer, who was informed before the commencement of the performance that after the performance of the service by the Seller, they would lose the right to withdraw from the contract, and acknowledged this, and the Seller provided the Consumer with the confirmation referred to in Article 15(1) and (2) or Article 21(1) of the Consumer Rights Act.
PERSONAL DATA PROTECTION
1. The Customer's personal data is processed by the Seller as the personal data controller.
2. Providing personal data by the Customer is voluntary but necessary to create an Account, use specific Electronic Services, or conclude a Sales Agreement.
3. Detailed information regarding personal data protection is included in the "Privacy Policy" tab available in the Online Store.
TERMINATION OF THE SERVICE AGREEMENT AND AMENDMENT OF THE REGULATIONS
1. The Seller may at any time terminate the Service Agreement concluded with the Customer with one month's notice for important reasons, understood as (closed catalog):
  - a change in legal provisions regulating the provision of electronic services by the Seller affecting the mutual rights and obligations specified in the agreement concluded between the Customer and the Seller or a change in the interpretation of the above legal provisions as a result of court rulings, decisions, recommendations, or guidelines of relevant offices or authorities;
  - a change in the method of service provision caused solely by technical or technological reasons (in particular, an update of the technical requirements indicated in the Regulations);
  - a change in the scope or provision of services to which the provisions of the Regulations apply, by introducing new, modifying, or withdrawing existing functionalities or services covered by the Regulations by the Seller.
2. Notwithstanding the content of paragraph 1, taking into account the Seller's particular care for the protection of the Customer's personal data and its processing for an appropriate period, the Seller may terminate the Service Agreement with immediate effect in the event of the Customer's inactivity in the Online Store for an uninterrupted period of at least 3 years.
3. The Seller sends its statement as specified in paragraphs 1 and 2 above to the e-mail address provided by the Customer when creating an Account or placing an Order.
4. The Seller may terminate the Service Agreement with the Customer with a seven-day notice period and/or refuse them further right to use the Online Store and place Orders, as well as may limit their access to part or all of the Content, for important reasons, i.e., in the event of a gross violation of these Regulations by the Customer, i.e., in situations where the Customer (closed catalog) violates the provisions of point II, paragraph 7, subparagraphs 1), 3), 4), 5), 8), and 9) of the Regulations.
5. For important reasons, i.e. in the event of a gross violation of these Regulations by the Customer, where a given Customer has violated the provisions of points II section 7 sub-points 3), 4), 5) or 8) of the Regulations (closed catalog), the Seller, to avoid further damage, may refuse to accept the Customer's offer, including in terms of specified payment or delivery methods. This provision applies regardless of the data used by the Customer for identification and the data provided when placing an Order, and in particular if the Customer simultaneously violates point II section 7 sub-point 1 of the Regulations.
6. In the event of a subsequent Order being placed by a Customer to whom the provision of section 5 above applied, the Seller will contact the Customer by sending a message to the email address provided by the Customer to notify them of the gross violation of the Regulations by the Customer and the refusal of the offer, while indicating alternative ways to conclude a Sale Agreement or payment or delivery methods. The provisions of points IV section 5-7 of the Regulations apply accordingly.
7. A Customer to whom the provision of section 4 or 5 above applied may use the Online Store or use a specific payment or delivery method after prior contact with the Seller and obtaining the Seller's consent for further use of the Online Store or use of a specific payment or delivery method.
8. The Regulations and the attachments to the Regulations constitute a contractual template within the meaning of Article 384 § 1 of the Civil Code.
9. The Seller may amend these Regulations (with the exception of point XI of the Regulations, which concerns Customers who are not Consumers and may be changed at any time based on generally applicable law) if at least one of the following important reasons occurs (closed catalog):
  - change in legal provisions regulating the sale of Products or the provision of services by electronic means by the Seller affecting the mutual rights and obligations specified in the agreement concluded between the Customer and the Seller, or change in the interpretation of the above legal provisions as a result of court rulings, decisions, recommendations or guidelines of relevant offices or bodies;
  - change in the method of service provision caused solely by technical or technological reasons (in particular, updating the technical requirements indicated in these Regulations);
  - change in the scope or method of service provision to which the provisions of the Regulations apply, by introducing new, modifying, or withdrawing existing functionalities or services covered by the Regulations by the Seller.
10. In the event of changes to the Regulations, the Seller will make the consolidated text of the Regulations available by publishing it in the Online Store and by means of a message sent to the email address provided by the Customer when concluding the Service Provision Agreement, which the Parties recognize as introducing information about the change into the electronic communication medium in such a way that the Customer can read its content.
11. The change to the Regulations comes into force 14 days after the date of sending information about the change. For Customers who have concluded a Service Provision Agreement, i.e., have an Account, they have the right to terminate the Service Provision Agreement within 14 days from the date they are notified of the change to the Regulations. Changes to the Regulations that are beneficial to the Customer who is a Consumer, in particular, grant them additional rights, come into force on the date indicated in the Regulations, or in the absence of such indication - on the date the Seller sends information about the change to the Regulations. The change to the Regulations does not affect Sale Agreements concluded by the Customer and the Seller before the change to the Regulations.
PROVISIONS CONCERNING CUSTOMERS WHO ARE NOT CONSUMERS
1. This point XI of the Regulations applies only to Customers who are not Consumers.
2. The Seller has the right to withdraw from a Sale Agreement concluded with a Customer who is not a Consumer within 14 days from its conclusion. Withdrawal from the Sale Agreement in this case may occur without giving a reason and does not give rise to any claims by the Customer who is not a Consumer against the Seller.
3. In the case of Customers who are not Consumers, the Seller has the right to limit available payment methods, including requiring full or partial prepayment, regardless of the payment method chosen by the Customer and the fact of concluding the Agreement.
4. Upon the Seller delivering the Product to the carrier, the benefits and burdens associated with the Product, as well as the risk of accidental loss or damage to the Product, transfer to the Customer who is not a Consumer. In such a case, the Seller is not responsible for the loss, shortage, or damage to the Product from the time it is accepted for transport until it is delivered to the Customer, and for delays in the transport of the shipment.
5. In accordance with Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Product towards a Customer who is not a Consumer is excluded.
6. In the case of Customers who are not Consumers, the Seller may terminate the Service Provision Agreement concluded under the Regulations with immediate effect and without stating reasons by sending the Customer a relevant statement in any form.
7. Neither the Seller nor its employees, authorized representatives, and attorneys are liable to the Customer who is not a Consumer, their subcontractors, employees, authorized representatives, and/or attorneys for any damages, including loss of profits, unless the damage was caused by their willful misconduct.
8. In any case where the liability of the Seller, its employees, authorized representatives and/or attorneys is established, this liability towards the Customer who is not a Consumer, regardless of its legal basis, is limited – both as part of a single claim and for all claims in total – to the amount of the paid Price and delivery costs under the last Sale Agreement, but not more than one thousand Polish zlotys.
9. Any disputes arising between the Seller and a Customer who is not a Consumer shall be submitted to the court having jurisdiction over the Seller's registered office.
10. In relation to Customers who are not Consumers, the Seller may amend the Regulations at any time based on generally applicable law.
11. This point XI of the Regulations, with the exception of point XI.5, does not apply to Customers who are natural persons conducting business activity who conclude a Sale Agreement, a Service Provision Agreement, or any license agreement concluded under the Regulations directly related to their business activity, when the content of the specific agreement indicates that it does not have a professional character for the Customer, resulting in particular from the subject of their business activity, determined based on the provisions on the Central Register and Information on Business Activity. These Customers also have the right to withdraw from the agreement on the terms provided for in point VIII of the Regulations.
LICENSE
1. The exclusive rights to Content made available/placed within the Online Store by the Seller or its contractors, in particular copyrights, the name of the Online Store (trademark), its graphic elements, and database rights, are subject to legal protection and belong to the Seller or entities with which the Seller has concluded appropriate agreements. The Customer is entitled to use the aforementioned Content free of charge, and also to use Content placed in accordance with legal provisions and already disseminated by other Customers within the Online Store, but only for their own personal use and solely for the proper use of the Online Store, worldwide. The use of Content to a greater extent is permissible only on the basis of express, prior written consent granted by the authorized entity, under pain of nullity.
2. By placing any Content within the Online Store, in particular graphics, comments, opinions or statements on the Account or elsewhere in the Online Store, the Customer hereby grants the Seller a non-exclusive, royalty-free license to use, record, modify, delete, supplement, perform publicly, display publicly, reproduce and distribute (in particular on the Internet) such Content, worldwide. This right includes the right to grant sublicenses to the extent justified by the performance of the Sale Agreement or the Service Provision Agreement (including the operation and development of the Online Store), as well as authorization to exercise, independently or through third parties, derivative rights in the scope of developing, adapting, reworking and translating the work within the meaning of the Act on Copyright and Related Rights of February 4, 1994. To the extent that the Customer is not authorized to grant the licenses referred to in this section 2, the Customer undertakes to obtain such appropriate licenses for the Seller.
3. The Seller may at any time terminate the license agreement granted under point XII of the Regulations with the Customer with a one-month notice period for important reasons, understood as (closed catalog) indicated in point X section 1.
FINAL PROVISIONS
1. The Regulations are effective from September 11, 2026.
2. Agreements concluded by the Seller are concluded in Polish.
3. The essential provisions of the concluded Electronic Services Agreement are recorded, secured, and made available by sending an e-mail to the e-mail address provided by the Customer.
4. The essential provisions of the Sale Agreement are recorded, secured, made available, and confirmed to the Customer by sending the Customer an e-mail with confirmation of the Order placement (durable medium). The content of the Sale Agreement is additionally recorded and secured in the IT system of the Online Store. After concluding the Sale Agreement, the Seller provides the Customer with proof of purchase in electronic form or with the shipment containing the Product. A specification of the Order may also be attached to the shipment. If the Customer requests a VAT invoice, the Customer agrees that the VAT invoice will be sent to the e-mail address provided by them. The Seller may introduce technical methods of authenticating the Customer before they download the proof of purchase or VAT invoice.
5. The Seller ensures technical and organizational measures appropriate to the degree of threat to the security of the functionalities or services provided under the Service Provision Agreement. The use of Electronic Services involves typical risks related to data transmission over the Internet, such as their dissemination, loss, or unauthorized access.
6. The content of the Regulations is available to Customers free of charge at the following address https://vntg.studio from where Customers can view it at any time and print it out.
7. The Seller informs that using the Online Store via a web browser, including placing an Order, may involve the necessity of incurring Internet connection costs (data transmission fee), in accordance with the tariff plan of the service provider used by the Customer.
8. In matters not regulated by these Regulations, generally applicable Polish law shall apply, in particular: the Civil Code; the Act on rendering electronic services of July 18, 2002 (Journal of Laws 2002, no. 144, item 1204, as amended); the provisions of the Act on consumer rights of May 30, 2014 (Journal of Laws 2014, item 827, as amended); and other relevant generally applicable legal provisions.
9. The choice of Polish law under these Regulations does not deprive the Consumer of the protection granted to them under provisions that cannot be excluded by agreement between the Seller and the Consumer, under law that would otherwise be applicable in the absence of choice.

Appendix No. 1
to the Regulations of the vntg.studio™ vintage shop.
Withdrawal form and instruction on the right of withdrawal.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason, and in the case of a contract concluded during an unscheduled visit to the consumer's home or usual residence or an excursion – within 30 days.
The withdrawal period will expire after 14 days from the day:

of the conclusion of the contract – for service contracts or contracts for the supply of water, gas or electricity, where they are not supplied in a limited volume or set quantity, for the supply of district heating or for the supply of digital content which is not supplied on a tangible medium;
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods – in the case of a contract of sale (e.g. a sales contract, a supply contract or a contract for work which is goods);
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods – in the case of a contract relating to multiple goods ordered by the consumer in one single order and delivered separately;
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece – in the case of a contract relating to delivery of goods consisting of multiple lots or pieces;
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first goods – in the case of a contract for regular delivery of goods during a defined period of time.

In the case of a contract concluded during an unscheduled visit to the consumer's home or usual residence or an excursion – after 30 days from the day:

of the conclusion of the contract – for service contracts or contracts for the supply of water, gas or electricity, where they are not supplied in a limited volume or set quantity, for the supply of district heating or for the supply of digital content which is not supplied on a tangible medium;
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods – in the case of a contract of sale (e.g. a sales contract, a supply contract or a contract for work which is goods);
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods – in the case of a contract relating to multiple goods ordered by the consumer in one single order and delivered separately;
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece – in the case of a contract relating to delivery of goods consisting of multiple lots or pieces;
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first goods – in the case of a contract for regular delivery of goods during a defined period of time;

To exercise the right of withdrawal, you must inform us Rafał Przyborowski/Real World Assets with its registered office at Hoża 86/410 Warsaw 00-682, email: club.vntg.studio@gmail.com of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).

You may use the model withdrawal form, but it is not obligatory. You may also complete and submit the withdrawal form or any other unequivocal statement electronically on our website https://vntg.studio. If you use this option, we will promptly send you an acknowledgment of receipt of such a withdrawal on a durable medium (e.g. by e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Please send back or hand over the goods to us or … [insert here the name and full postal address, if applicable, of the person authorised by you to receive the goods], without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

In the case of service contracts – if you requested the commencement of services or delivery before the withdrawal period expired, you will pay us an amount proportional to the scope of services performed until the moment you informed us of your withdrawal from this contract.

MODEL WITHDRAWAL FORM

(This form should be completed and returned only if you wish to withdraw from the Contract)

Recipient: Rafał Przyborowski/Real World Assets with its registered office at Hoża 86/410 Warsaw 00-682, e-mail: club.vntg.studio@gmail.com
I/We(*) hereby notify of my/our withdrawal from the contract for the sale of the following goods(*) contract for the delivery of the following goods(*) contract for specific work involving the performance of the following works(*)/for the provision of the following service(*)
Date of contract conclusion(*)/receipt(*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if the form is submitted in paper version)
Date

(*) Delete as appropriate.

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Terms and Conditions

vntg.studio™ vintage shop online store regulations

GENERAL PROVISIONS

ELECTRONIC SERVICES IN THE ONLINE STORE